In the first half of 2023, the Metro District commissioned Polco to conduct a community wide survey of Highlands Ranch residents. Polco is a leading survey research firm focusing on the information requirements of the public sector, including local governments, non-profit agencies and foundations.

The survey, one of the Metro District’s strategic planning tools, provided residents the opportunity to rate the quality of life in the Metro District, as well as service delivery and their satisfaction with local government. The survey also gave residents the opportunity to provide feedback on what is working well and what is not, and to share their priorities for community planning and resource allocation.

Additionally, a large portion of the survey was devoted to better understanding the need in Highlands Ranch for programs, services, additional amenities and residents’ priorities for the Metro District’s priority-based budgeting process.

Here are the key findings from the survey:

• Residents continue to enjoy a high quality of life in Highlands Ranch.
  95% of respondents ranked Highlands Ranch as a place to live, excellent or good.

• Highlands Ranch provides high quality services.
  89% of respondents ranked the overall quality of services provided by the Metro District as excellent or good. Parks were ranked at the top, with 96% of respondents rating parks as excellent or good.

• Facilities and infrastructure are residents' top priorities over the next five years.
  96% of respondents ranked well maintained, quality facilities and infrastructure as essential or very important.

• Highlands Ranch ranked #1 in the Front Range for overall direction and for elected officials generally acting in best interests of taxpayers.

Additional Information

• Community Survey Report
• Community Survey Summary Presentation

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