Results of 2019 Community Survey

In the second half of 2019, the Metro District commissioned the National Research Center to conduct a community wide survey of Highlands Ranch residents. The National Research Center is a leading survey research firm focusing on the information requirements of the public sector, including local governments, non-profit agencies and foundations.

The survey, one of the Metro District’s strategic planning tools, provided residents the opportunity to rate the quality of life in the Metro District, as well as service delivery and their satisfaction with local government. The survey also gave residents the opportunity to provide feedback on what is working well and what is not, and to share their priorities for community planning and resource allocation.

Additionally, a large portion of the survey was devoted to better understanding the need in Highlands Ranch for facilities, programs and services for senior adults, community priorities for additional facilities and amenities in the Wildcat Regional Park, and residents’ priorities for the Metro District’s priority based budgeting process.

Here are the key findings from the survey:

  • Residents continue to enjoy a high quality of life in Highlands Ranch. 96% of respondents ranked Highlands Ranch as a place to live, excellent or good.
  • Highlands Ranch provides high quality services. 88% of respondents ranked the overall quality of services provided by the Metro District as excellent or good. Trails were ranked at the top, with 97% of respondents rating trails as excellent or good.
  • Despite adequate facilities to meet the needs of senior adults, residents support the construction of a new senior center. 69% of respondents stated that there were adequate facilities for the senior community, and 67% ranked the importance of a new senior center as very important or somewhat important.
  • Although the importance of development at Wildcat Regional Park waned for respondents, a strong majority supported creating more sustainable parkway landscaping. When asked about the importance of development of additional amenities and facilities, 38% of respondents rated it as essential or very important, down from 43% in 2014.
  • Drinking water and infrastructure are residents’ top priorities. 97% of respondents rated access to safe drinking water as essential or very important. Well maintained, quality facilities and infrastructure ranked just behind at 91%.

For More Information

Community Survey Report

Community Survey Summary Presentation

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